Policies
Returns Policy
What you can send back, how to do it, and when you'll get your money.
Return window
Shop customers may return unused items within XX days Placeholder of delivery. This does not affect your statutory rights.
Condition
- Wheels must be unmounted, with no tyre fitted and no marks from fitting or balancing.
- Tyres must be unfitted and unused.
- Suspension parts must be uninstalled and in original packaging.
Because fitting changes a product, we can't accept fitted items back as a change of mind. Please check manufacturer fitment data for your vehicle before fitting.
How to return
Email sales@axleplusalloy.com with your order number and reason for return. We'll reply with a return reference and instructions. Return shipping costs are paid by the customer / by us Placeholder unless the item is faulty.
Refunds
Refunds go back to your original payment method within XX days Placeholder of the returned item passing inspection. A restocking fee of X% Placeholder may apply to made-to-order finishes.
Dealer returns
Trade returns, stock rotation and warranty claims for dealer accounts are set out in each dealer agreement and are not covered by this page.
Questions about this policy? Email sales@axleplusalloy.com.